Unfortunately, as perishable goods and some flammable liquids, we regret that we do not offer returns or refunds on our products, unless due to defect or fault.

If faulty, please email contact@nineislesgin.com or use our contact form detailing the nature of your fault. If you have returned the product(s) to us because they are faulty or mis-described, once we have investigated and approved the matter, we will endeavour to replace/exchange the faulty goods as soon as possible.